Knowledge base

Answers to everything
that could go wrong.

45 articles on setup, optimization, licensing and troubleshooting.

Installation

How to download and run FlowSync
  1. Open the home page at flowsync.cc and click Download.
  2. Run FlowSync.exe. Windows may show SmartScreen — click “More info → Run anyway”.
  3. On first launch the app verifies its signature and offers activation. If you already have a key, enter it. If not, try the Trial (48 hours free).
  4. After activation the main window opens with three presets: Lite · Power+ · Hardcore.
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System requirements
  • Windows 10 (1909+) or Windows 11 — 32-bit and 64-bit. ARM is not supported.
  • Administrator rights to apply changes to the registry, services and network stack.
  • ~80 MB of free disk space.
  • An internet connection for activation (it works offline afterwards).
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SmartScreen blocks the launch

FlowSync has no EV Code Signing (it costs $400/year — not yet built into the product price). That is why Windows asks for permission on first launch.

Steps: More info → Run anyway. The file checksum is shown right after you click Download — you can verify it with certutil -hashfile.

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Where FlowSync installs

The app is portable — it doesn’t install anywhere. It simply runs from the folder that holds the .exe.

Config and logs live in %LocalAppData%\FlowSync\. To remove it, just delete that folder and the file itself.

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Can I install it on Linux / Steam Deck

No. FlowSync works with the Windows registry and services, which Linux doesn’t have. On a Steam Deck running SteamOS it won’t start. On a Steam Deck dual-booting Windows — yes.

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Optimization

What is the difference between the Lite, Power+ and Hardcore presets
  • Lite — switches off ~12 background services (telemetry, ads, background apps). Safe for a work PC. +5–10 FPS.
  • Power+ — Lite plus 18 more services, the High-performance power plan, an extended RAM window and Game Mode at max. +15–25 FPS.
  • Hardcore — all of the above plus disabling PageFile paging, SvcHost splitting (≥8 GB RAM) and visual effects. +25–40 FPS, but it needs a restart.
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How to back up before optimizing

FlowSync creates a Windows restore point automatically before the first Power+/Hardcore run. The backup file is in %LocalAppData%\FlowSync\Backups\.

You can roll back from the app itself: Menu → Restore → Pick a point.

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How to undo every change

Open FlowSync, go to Rollback and pick a date before the preset was applied. The app returns the registry, services and network stack to their original state.

Alternative: a manual rollback through Windows System Restore.

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Can I apply different presets one after another

Yes. Applied Lite first and then decided on Power+? The app applies only the difference. Rollback understands those layers too.

But a restart is recommended between Power+ and Hardcore — some changes need the system to restart.

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FPS didn’t go up. Why?

If your CPU/GPU already sit at 95%+ during the game, optimizing the system gives very little. The bottleneck is the hardware.

What to check:

  • Graphics drivers — up to date?
  • Is the game on an SSD rather than an HDD?
  • Is Game Mode on in both Windows and FlowSync?
  • Any background software like the Discord overlay, RGB utilities or MSI Afterburner — turn the overlays off.

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Will it work on laptops

Yes. But the Hardcore preset enables the High-performance power plan, so the battery drains faster. Power+ is the better choice for a laptop.

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Does FlowSync affect other programs

Lite touches nothing important. Power+ disables Cortana, the Xbox Game Bar and OneDrive autostart — if you use them, exclude those modules. Hardcore can break workflows with virtual machines and Hyper-V, so it isn’t recommended for developers.

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License and payment

How to activate a license
  1. Run FlowSync.exe
  2. In the window that appears, enter a key in the XXXX-XXXX-XXXX-XXXX format
  3. Click “Activate”. The key binds to your hardware (HWID).

After activation the app works offline — the internet is only needed to check for updates.

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I bought a key — where do I get it

The bot @optimizewindows_bot sends the key on Telegram right after payment.

If the key got lost, send the bot the /keys command and it will list all your purchases.

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I bought a new PC — can I move the license

Yes. Send the bot /transfer and confirm the move. The old binding is released and you can activate on the new PC.

Transfers are free and unlimited in number — but no more than once a week (to prevent sharing).

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Supported payment methods
  • Telegram Stars — worldwide, paid right inside the bot.
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How many activations does one key allow

One. A key binds to a single PC for good. Moving it is done through the bot.

If you upgraded parts (a new GPU, drive or PSU, but the same motherboard), the HWID usually doesn’t change and the key keeps working. If you replaced the motherboard or CPU, you need a transfer.

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Can I get a refund

Yes, within 14 days of purchase, no questions asked. Message support — @optimizewindows_bot, and the money goes back to the original payment method within 5 business days.

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How the referral bonus is calculated

You receive 25% of every purchase made through your link. It is calculated from the amount actually paid and credited automatically at the moment of payment.

Your friend gets 15% off. It is applied automatically when they tap “Buy” — there is no code to type in.

The link looks like this: https://t.me/optimizewindows_bot?start=REFYOURCODE. You’ll find it in the bot (Profile → Referrals) and in your account on the site if Telegram is linked — along with your earnings and the list of people you invited.

Rewards land on your balance in the bot. You can withdraw once it reaches $1: Profile → Withdraw.

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How to manage your key from the account area

Account → Subscription → the “License key” row.

  • No key linked yet — an input field appears in the XXXX-XXXX-XXXX-XXXX format. The dashes are inserted for you.
  • A key is linked — there is a Copy button next to it, and the activation date under the number.

Unlinking a key from the account is not the same as moving it to another computer. The account and the hardware are two separate bindings: removing the key from your profile does not free it for a new PC — the hardware binding (HWID) stays. To put the license on another computer you need a transfer through the bot: the /transfer command.

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Troubleshooting

Antivirus complains / deletes the file

This is a false positive. FlowSync modifies the registry and services — behaviour that resembles a virus, so Windows Defender, Kaspersky and Avast may block it.

The fix: add FlowSync.exe to your antivirus exclusions:

  • Defender: Settings → Windows Security → Virus & threat protection → Manage settings → Add or remove exclusions.
  • Kaspersky: Settings → Threats and exclusions → Manage exclusions.

The file checksum is shown after you click Download — you can verify it yourself.

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FlowSync won’t start — error 0xc0000005

This usually means an antivirus blocked or damaged the file. Download it again from flowsync.cc and add it to exclusions before running it.

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“Key already used”

The key is bound to another PC. If that is your own hardware, run a transfer: the bot’s /transfer command. If your HWID is the same and it still errors, contact support with a screenshot.

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“Invalid signature” when updating

It means the file wasn’t downloaded from the official server, or it was intercepted. Check that you are downloading from flowsync.cc and not from a pirate site. If the error repeats, turn off your VPN or proxy and try again.

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Windows is slow after Hardcore

Open FlowSync → Rollback → pick a point before it was applied. Hardcore is aggressive: on older hardware (≤4 GB RAM) some modules can overdo it. Use Power+ on low-powered systems.

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The game crashes after optimization

If the game uses an anti-cheat (VAC, EAC, BattlEye, Vanguard), some Hardcore modules can conflict with it. Roll back and use Power+ — it is compatible with every anti-cheat.

FlowSync does not modify game processes and does not inject DLLs — there has not been a single anti-cheat ban in all this time.

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No internet after applying the network modules

Run FlowSync as administrator → Roll back the network stack. If the app won’t open, run this in PowerShell as an administrator:

netsh int ip reset netsh winsock reset ipconfig /flushdns

Then restart the PC.

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Where to write if nothing helped

On Telegram: @optimizewindows_bot, the /support command. Please attach:

  • Your Windows version (Win+R → winver)
  • Your FlowSync version (inside the app)
  • A screenshot of the error
  • The log from %LocalAppData%\FlowSync\logs\

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I forgot my password — how do I recover it

Recovery goes through Telegram. On the sign-in page click “Forgot your password?” and enter your email — a 6-digit code arrives in the Telegram account linked to your profile. The code lives for 10 minutes and you get 5 attempts.

Important: if no Telegram is linked to the account, you cannot recover the password yourself — only support can reset it. So link Telegram in advance: account → the Device section → “Link”. It takes half a minute and saves you a support conversation at the worst possible moment.

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Advanced

What exactly the Lite preset does

Disables these services: DiagTrack, dmwappushsvc, RetailDemo, MapsBroker, WSearch (optional), Fax, RemoteRegistry, lfsvc, WMPNetworkSvc, lmhosts, AJRouter, BcastDVRUserService.

Registry: removes promotional suggestions in Start, disables Cortana, disables “Share experience”.

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What Power+ adds

18 more services on top, including WpnService, CDPSvc, DPS, WdiServiceHost, SCardSvr. Sets Game Mode to maximum, tunes process priorities, clears TEMP/Prefetch.

Network stack: TCP autotuning normal, Nagle off, RWIN tweak — cuts latency by 5-15 ms in online games.

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What Hardcore does (the risky modules)

• Disable Paging Executive — the kernel is never paged to disk. Needs ≥8 GB RAM.
• SvcHost Split — every service in its own process. Lowers the risk of freezes.
• Visual Effects: Best Performance — turns off Windows animations.
• Disables Superfetch and Sysmain (for SSDs).
• Disables Hibernation (frees 8-16 GB of disk).

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Can I use it from the command line

It’s planned. There is no CLI yet — GUI only. If you really need it, send a request through the bot.

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An API for automation

There is no public API (the app is a client, not a server). If you run a setup with N machines, write to us and we’ll discuss an Enterprise option.

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FAQ

Is it safe?

Yes. Every change reverts with one button. A Windows restore point is created automatically. The registry and service backup sits in %LocalAppData%\FlowSync\Backups\. The app is HMAC-signed and verified on every launch. The open changelog is in our Telegram channel.

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Will I get banned in CS2 / Valorant / Faceit?

No. FlowSync works at the Windows level, not the game’s. It doesn’t inject DLLs, read game memory or modify game files. Anti-cheats (VAC, Vanguard, EAC) don’t react — not a single ban in 2 years of operation.

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Do I need administrator rights every time

Yes — modifying services and the registry requires them. But FlowSync asks through UAC only when applying or rolling back; everyday use (viewing FPS and stats) works without them.

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How much FPS do you really gain

It depends on the hardware and the game. In benchmarks (Cinebench, 3DMark) — +3-7%. In games (CS2, Apex, Valorant) — +10-25 FPS on mid-range PCs and +40-60 FPS on weak ones.

On top-end hardware (RTX 4080+, i9) the gain is minimal (1-3%), because the bottleneck is the GPU/CPU, not Windows.

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Does the app collect my data?

For licensing — the HWID, a hash of your hardware configuration: without it keys could be shared freely. Plus a security log: IP address and browser for sign-ins, password changes and key activations — it exists to block password guessing and to settle disputes.

There is no advertising analytics and no tracking of what you do on your system: the app doesn’t read your files and doesn’t collect a list of programs or your game history. The full list of what is stored is in the article “What data the service stores about you”.

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Will there be updates

Yes, and they are free. The license is lifetime. New modules, new games in the optimization list and fixes arrive automatically. The update list is in the bot, the /changelog command.

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Can I use it on 2 PCs (home + work)

One key, one PC. If you need two, it is better to buy two keys (we are considering a family license for 2-3 devices — write to us if you need one).

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Is pirated Windows supported

Technically yes — FlowSync doesn’t check whether Windows is genuine. But we recommend a licensed copy: some Hardcore modules rely on a working Windows Update, and pirated builds often block it.

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How are you different from other “optimizers”

1. A transparent changelog — you can see exactly what each module does.
2. Full rollback with one button.
3. Keys bind to hardware — nobody can buy one and share it with 100 people.
4. HMAC signing — a guarantee that you are downloading the original app and not a trojanised fake.
5. Support on Telegram — a real person answers within 1-2 hours during working hours.

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Is there a free version?

The Trial — 48 hours free with full functionality. It binds to your hardware, so one device means one trial. No bank cards, no mandatory sign-up.

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What data the service stores about you

The full list, with no vague wording.

  • Account: email, a password hash (bcrypt — the password itself is never stored and cannot be recovered), registration date, last sign-in date.
  • Profile: display name and emoji avatar, if you set them.
  • License: key number, activation date, HWID — a hash of your hardware configuration used for binding.
  • Statistics: number of launches, number of modules applied, date of the last run, your PC name and when it was last active.
  • Referrals: your code, who invited you, your accumulated bonus.
  • Telegram: the ID and username — only if you linked the account.
  • Payments: amount, currency, payment method, date, and the key issued.
  • Security log: IP address, browser and outcome for sign-ins, password changes and key activations. It is there to block password guessing and to settle licensing disputes.

Not collected: the contents of your drives, the list of installed programs, your game history, your messages, your location. The app works with Windows settings and does not read your files.

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